Our business

We are driven by excellent customer service, easy to understand service offerings, competitive pricing and a streamlined interface for managing your services. Unlike other providers, our strongest focus is on the customer experience, from choosing the plan that’s right to you, right through to launch and ongoing management of your website.

The reasons behind what we do

We have a strong philosophy behind how we do business and what we believe makes a great domain name registrar and hosting provider.

Getting started should not be a chore

Launching a website should be easy. We have thoughtfully designed the entire process from checkout to service management to be simple and user friendly.

Customers should always come first

We prioritise the customer experience before anything else, because when our customers are happy, we are happy. Our helpdesk is available 24 hours a day.

Pricing should be honest and transparent

We pride ourselves on our simple pricing structures across all our services. You will pay a fixed recurring amount. And there are no setup or hidden fees.

There should be continuous improvement

Nobody is perfect and we recognise there is always room for improvement. We aim to always improve our services and the customer experience.

Our background

Sitefoundry was established as a sister business to website design agency Swiftfox, which has been in business since 2016. Over its six year history, Swiftfox has been a trusted partner to organisations of all sizes, from florists to schools and even publicly listed companies.

Frustrated with difficult and confusing domain name registrars and web hosting providers, Sitefoundry was imagined to make it easy for anyone to get online, with a minimalist checkout process and custom designed customer dashboard.

With a long established and trusted reputation, the team behind Swiftfox has leveraged its experience in the industry to launch the Sitefoundry brand.