We are committed to protecting your privacy and the responsible handling of personal, sensitive and health information as defined in the Privacy Act 1988 (Commonwealth of Australia) (Privacy Act). We abide by the relevant Australian legislation and regulations including the Australian Privacy Principles contained in the Privacy Act which govern the collection, use, handling and disclosure of personal, and sensitive information.
By using our Website, you agree that:
- Sitefoundry is a website accessible from anywhere in the world, and your personal information will be sent to and used in Australia, and potentially other countries, regardless of where you are accessing the website;
- You will comply with the Privacy Act, the National Privacy Principles and all other laws and regulations in Australia that protect personal, sensitive and health information as it may be relevant and otherwise apply in the medical industry.
Collection of Personal Information
Personal information is information or opinion, in any form and whether true or not, from which an individual’s identity is apparent or may be reasonably ascertained from the information or opinion. The nature of personal information collected by us generally comprises an individual’s name and contact details (including, address, phone number, and email). This may include sensitive information which is given a higher level of protection under the Privacy Act.
Information provided by third parties may also be obtained in order for us to best provide you with our services. We will not collect personal or sensitive information unless it is necessary to provide you with our services. We will destroy personal information when it is no longer required for services being offered by us.
We may ask you to verify your full name and address and any other information you have provided. You agree that such information may be shared with third parties for purposes relating to, for example, verifying your identity, or verifying any information you have provided.
If you contact Sitefoundry via email or a form on our website, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that may be received.
By using the website, you agree and acknowledge that Sitefoundry is a website, hosted in Australia, and that it may also operate from time to time through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your home country. By submitting your personal information, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
Log and Usage Data
Our servers (including third party servers) automatically record information (Log and Usage Data) created by your use of the website, which again helps us to improve our service. Log and Usage Data may include information such as your IP address, browser type, the referring domain, pages visited, access times, your mobile carrier, and search terms. Other actions, such as interactions with Sitefoundry and advertisements, may also be included in Log and Usage Data.
We may keep track of how you interact with links available on Sitefoundry including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Cookies are small pieces of data, stored in text files that are stored on your computer or other device when websites are loaded in a browser. They are widely used to remember your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by other websites who serve up content on that site (‘third party cookies’).
The cookies we use are predominantly for, but not limited to analytics and research.
We use analytics tools to collect information about how visitors use the Website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come from and the pages they visited.
Use of Information
- You have authorised the disclosure; and
- If we reasonably believe that the use or disclosure is reasonably necessary to prevent, detect, investigate, and prosecute breaches of Australian law.
Access to and Usage of Personal Information
We may also retain data about your use of our Website and retain personal information and use this data as permitted. If we disclose some of your personal information to third parties, we may not be able to access such personal information any longer and cannot require the deletion or modification of any such information by the parties to whom we have made those disclosures. If at any time you have any question or queries about any personally identifiable information that we store, or would like to make any changes or amendments, please email firstname.lastname@example.org.
Protection of Information
To help protect your personal information any loss, misuse, unauthorised access or disclosure, we use reasonable security measures to protect your personal information by using physical, electronic and managerial security methods, such as data encryption and server firewalls. We cannot guarantee that our Website is 100% secure, and it is possible that unauthorised access, hacking, data loss or other breaches may occur which we cannot control.
If you have any concerns or complaints about the way we have dealt with your personal information, please contact us by sending an email to email@example.com. We would appreciate the opportunity to resolve the issue with you. Otherwise, you may lodge a formal complaint with the Office of the Australian Information Commissioner with your concerns.